At JBT Marel, what we do matters, we know that the contribution of our employees
leads to the success of our business.

Our purpose is to transform the future of food; this guides our vision of being
the general leader in food and beverage technology, by harnessing the full power
of JBT Marel to partner with our customers and pioneer sustainable innovation.

Our values show who we are at our best. As we Create with Collaboration, Serve
with Integrity, Grow with Excellence, and Advance with Innovation.

As our Spare Parts Analyst (SPA) you are responsible for managing quotations and
orders for spare parts, including requests, returns, delivery timelines, and
order status.

You will work closely with customer service and technical support teams, serving
as a key point of contact to ensure that spare parts needs are met throughout
the customer journey.

In addition, the SPA maintains constant communication with the internal supply
chain regarding deadlines, delays, and potential risks to service levels.

On a given day, you may





* Organize spare parts kits for planned maintenance activities, collaborating
with field service planning and procurement teams to ensure availability and
demand forecasting accuracy
* Receive and process spare parts requests, being quotations, orders, return
requests, delivery and price inquiries, from customers or internal
organization
* Follow all parts requests through to their completion
* Prepare and follow up on spare parts quotations
* Communicate with supply chain on availability, delivery dates or other
important matters related to spare parts delivery
* Escalate and resolve compromised service levels or customer expectations
related to spare parts issues
* Provide information as required for spare parts forecasting and demand
planning
* Plan and prepare spare parts packages for planned maintenance activities
* Be empathetic and work as an advocate for customers
* Ensure customers’ needs are met quickly and efficiently
* Communicate re

📌 Spare Part Analyst (Ciudad de México)
🏢 JBT Marel
📍 Ciudad de México