Summary
Inspiring individuality with innovative craft since 1966, creativity lies at the heart of Bottega Veneta. Born in Vicenza, the house is rooted in Italian culture yet maintains a general outlook. An inclusive brand with exclusive products, Bottega Veneta is as much a feeling as it is an aesthetic.
Job Description
We are currently seeking a Client Advisor who will report to the Store Manager as part of our dynamic team in Cancun.
How you will contribute:
- Meet and exceed monthly sales goals and KPI’s thru client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events and relevant brand initiatives
- Effectively utilize the Bottega Veneta Client Journey and other selling techniques (cross-selling, multiple selling, upselling, etc.) to maximize each transaction, improve KPI’s and close sales
- Establish and nurture strong relationships with all clients, routinely updating and maintaining client profile records
- Maintain an open,
learning attitude by continuously seeking and receiving feedback from colleagues and management
- Sustain a high level of product knowledge (technical and inspirational) on all collections by utilizing various training resources provided by the Company
- Assist management with basic store opening and closing procedures such as cycle counts and/or light cleaning duties, maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requested
- Comply with all company policies and procedures
- Maintain an environment where all associates are treated fairly and with dignity and respect
Who you are:
- 1-2 years of previous retail sales experience in a customer service related field; preferably a luxury environment
- Ability to consistently achieve and exceed sales goals and KPI’s
- Builds and maintains a loyal client following
- Has a genuine interest in fashion and follows industry trends/news
- Exhibits a stron
📌 BOTTEGA VENETA Client Advisor, Cancun (Cancún)
🏢 Kering
📍 Cancún