Bilingual Medical Assistant / Medical Receptionist (Spanish/English Required)
Remote | Skin Clinic | 30 Hours/Week | $6.5/Hour
Role Overview
We are looking for a reliable and experienced
Virtual Medical Assistant / Medical Receptionist
to support a busy US-based skin clinic. This role will focus on frontline patient communication, scheduling, insurance verification, and administrative support so the in-clinic team can focus on direct patient care. The clinic serves a high volume of Spanish-speaking patients, so strong bilingual communication in
Spanish and English
is required.

The idóneo candidate is confident handling medical front desk tasks with minimal supervision and already has experience supporting a US-based healthcare practice.

Cultural Fit & Core Values
At this clinic, culture is everything. For nearly five decades, both staff and patients have been accustomed to an environment that feels like
family
.

We are looking for an individual who is naturally
warm
,
friendly
, and
deeply empathetic
.

You must bring a
welcoming energy




not only to the patients calling in but also to your relationship with the clinic staff.

If you naturally treat patients and colleagues like family and take pride in going above and beyond, you will thrive in their environment.

Key Responsibilities
Phone Management
- Answer inbound calls promptly and professionally.
- Assist patients with questions, appointment needs, and general clinic inquiries.
- Route concerns appropriately and document call details accurately.

Appointment Scheduling
- Manage the clinic calendar and schedule patient appointments.
- Reschedule, cancel, and update appointments as needed.
- Confirm appointment details and help maintain an organized daily schedule.

Insurance Verification
- Verify patient insurance coverage and eligibility.
- Confirm active benefits, plan details, and patient responsibility when needed.
- Update insurance information accurately in the patient record.

Prior Authorizations
- Coor

📌 Bilingual Medical Assistant (Ciudad de México)
🏢 GoLean Health
📍 Ciudad de México