Job Title: Incident/Change Governance & Control (ICGC) Engineer
Experience: 15+ Years
Skills: Incident Management, Change Management, Governance
Location: Remote, Mexico

Team Overview:

Incident, Change Governance & Control (ICGC) team provides governance and oversight of Incident Management, Change Management, Operational Resilience, controls, reporting, and governance tooling supporting Firmwide engineering organizations. In addition, the team partners closely with Risk, Compliance, Internal Audit, and Regulatory stakeholders to improve operational resilience, strengthen technology controls, enhance governance effectiveness, and drive continuous improvement across technology operations.

Job Summary:

We are seeking a self-motivated and experienced Engineer to join the ICGC team. This role combines engineering governance, operational resilience, reporting, controls, analytics, process improvement, and product ownership responsibilities.
The idóneo candidate is analytical, organized, collaborative, and passionate about operational excellence, governance,



reporting and risk management. This position offers broad exposure to engineering leadership, operational resilience initiatives, governance strategy, technology risk management, and enterprise-scale process improvement efforts.
Key Responsibilities:

Incident Governance & Operational Resilience
Support governance and oversight of the Incident Management lifecycle.
Coordinate incident reviews, post-mortem governance activities, remediation tracking, and operational reporting.
Analyze incident trends, recurring issues, and operational risks to identify improvement opportunities.
Partner with cross functional Engineering and SRE (Site Reliability Engineering) teams to strengthen operational resilience and incident management practices.
Promote adherence to Incident & Problem Management policy, standards, procedures, and training supporting Incident Management best practices.
Change Governance & Oversight
Support gove

📌 Incident/Change Governance (México)
🏢 Coforge
📍 México