At MoneyGram, we connect the world by making cross-border money transfers seamless, affordable, and secure for everyone. We are seeking an Implementation Coordinator. This role is responsible for executing and managing onboarding workflows for partner applications and existing partner modifications. This role ensures that applications progress efficiently through automated due diligence and partner configuration processes, while maintaining high standards of accuracy, compliance, and operational discipline.

What you will get to do
Workflow Execution & Monitoring
Execute end-to-end onboarding workflows for assigned partners, ensuring timely progression through each stage
Monitor application status across systems and proactively address delays or bottlenecks
Ensure all required steps are completed in accordance with defined processes and SLAs
Monitor performance of new partners through established timeline

Automation & System Interaction
Utilize automated tools for due diligence, validation, and partner configuration setup
Review system outputs for completeness and accuracy,



identifying exceptions or discrepancies
Trigger appropriate workflows and actions based on system results

Data Accuracy & Documentation
Validate partner information and ensure data integrity across platforms
Maintain complete and audit-ready documentation aligned with compliance requirements
Ensure all onboarding records are properly captured within internal systems

Issue Identification & Escalation
Identify missing information, inconsistencies, or process breakdowns
Escalate issues to senior team members with clear context and supporting details
Support resolution of workflow blockers to maintain onboarding momentum

Operational Support
Collaborate with internal teams (Compliance, Operations, Credit, Treasury) to support onboarding activities
Contribute to continuous improvement by identifying inefficiencies in workflows or systems
Other duties as assigned.

Who you are
Education
Bachelor’s d

📌 Implementation Coordinator (Ciudad de México)
🏢 MoneyGram
📍 Ciudad de México