Company Description
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Overview
How You’ll Make an ImpactWe are looking for a Senior, Client Services Analyst to join our LATAM Client Services team, based in Mexico, reporting to the Director of Account Management, LATAM.
As a Senior, Client Services Analyst at Epsilon, you will serve as a trusted advisor to clients, driving the successful execution of digital campaigns while ensuring best-in-class client experience. You will be responsible for a portfolio of strategic accounts, partnering closely with Sales, Product, Technology, Media Delivery and Analytics teams to deliver outstanding campaign performance and identify opportunities for growth.
This role requires someone who can operate independently, proactively solve complex challenges, improve internal processes, and supply to the continuous evolution of our Client Services organization across LATAM.
Responsibilities
What You’ll Achieve• Be responsible for the day-to-day management of strategic client accounts,



ensuring successful campaign execution and delivery against business objectives. • Partner with Sales during the pre-sales process by supporting media planning, campaign strategy, audience recommendations, forecasting, and feasibility assessments for new business opportunities. • Develop strategic media recommendations that align with client objectives, budget, indicators, and available solutions across Epsilon's portfolio. • Act as the primary point of contact for complex campaign, product and technical inquiries, coordinating cross-functional teams to drive resolution. • Monitor campaign performance, pacing, delivery and indicators, proactively identifying optimization opportunities and communicating actionable recommendations throughout the campaign lifecycle. • Create, analyze and present campaign reports, translating performance data into relevant business insights and recommendations for clients and internal collaborat

📌 Senior, Client Services Analyst (Ciudad de México)
🏢 Publicis Groupe Holdings
📍 Ciudad de México