About The Company

Nelo is a leading fintech in Mexico reimagining credit to expand consumer buying power. Founded in 2019 by former Uber international growth team leads Kyle Miller and Stephen Hebson, Nelo offers credit cards, BNPL loans, bill payments, and its own marketplace — all under one app — designed from first principles for a mobile-first, real-time payments world.

With $100M in annual revenue, $1B in annualized GMV, and $140M+ raised in equity and debt, Nelo is one of the most capital-efficient consumer fintech companies in Latin America. The company is profitable — positive operating profit in both 2024 and 2025. It runs lean and technical: 60 employees, 8 engineers, with AI driving underwriting, collections, and operations.

HQ: Mexico City, Mexico; commercial and people operations in New York City
Founded: 2019
Team size: 60 FTEs
Open roles: 10+
Website: nelo.mx
Stage: Post-Series A; $100M credit facility (Victory Park Capital, 2022); profitable
Benefits: 401k, open PTO, medical, dental, vision, STD, LTD, fertility

Company values:

Be your best selves:



ambition, hard work, intellectual curiosity
Everyone is an owner: all employees receive equity including customer support; 10-year option expiration; equity refreshers
Customer first: product decisions grounded in customer benefit
Open and honest communication: quarterly financials and board presentations shared company-wide; low tolerance for bureaucracy or gossip
Move fast, learn fast: hundreds of experiments run monthly; rigorous experimentation culture

WHY THIS ROLE IS DIFFERENT

In most companies, fraud is a cost center. You inherit a rules engine someone else built, you tune thresholds inside guardrails someone else set, and success means losses stayed flat.

The mandate here is bigger. In your first three weeks you will run an independent assessment of Nelo's entire fraud surface and write the roadmap yourself. You will own detection, mitigation, and the operating function behind them, end to e

📌 Member of Technical Staff (Ciudad de México)
🏢 Nelo
📍 Ciudad de México