Who we are

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Mexicali, Mexico





In-Market Quality Manager

Mexicali, BC, México – Onsite (Presencial)

In-Market Quality Manager

As In-Market Quality Manager, you will be the regional face of Quality, connecting customers, markets, operational sites, and integral teams. You will bring the Voice of the Customer and Voice of the Market into quality decisions, coordinate responses to emerging issues and major incidents, and help ensure clear, timely action across the region.

Your responsibilities:
- Act as the primary Quality representative for the region and communicate customer and market insights to local and global stakeholders.
- Serve as a quality business partner to customers and key accounts, supporting escalations, customer visits, quality reviews, and recovery activities.
- Own regional coordination of hypercare and major quality events, including communication, impact monitoring, escalation, and action-item follow-up.
- Connec

📌 In-Market Quality Manager (Mexicali)
🏢 Sonova
📍 Mexicali