I’m helping
4ON
find a top candidate to join their team
full-time
for the role of
Operations and Risk Coordinator
.

You will secure general payment integrity by optimizing operational risk and transaction efficiency.

Compensation:

Provide your expected compensation while applying

Location:

Remote (anywhere)

Mission of 4ON:

"Empower businesses to grow globally through secure, seamless, and efficient payment solutions."

What makes you a strong candidate:
- You are proficient in Spreadsheets, Risk management, Reports, Process improvement, Operations.
- English - Conversational

Responsibilities and more:

We are looking for an Operations and Risk Coordinator to join our team. This professional will be responsible for ensuring operational efficiency and risk mitigation on our payments platform.

Day-to-day responsibilities:
- Work on operational management, monitoring and analyzing processes to ensure the efficiency and compliance of all transactions.
- Identify, assess, and monitor operational risks, proposing improvements and mitigation solutions.




- Provide support to clients and merchants, resolving questions and issues related to payment operations.
- Develop and maintain reports and dashboards in spreadsheets, presenting data and key metrics for decision-making.
- Take part in developing risk management policies and procedures in compliance with payment arrangement regulations.
- Manage chargebacks and MEDs, analyzing dispute cases, preparing defense information, and following each case through to resolution.
- Collaborate with other teams to implement improvements to processes and the merchant experience.
- Conduct data analysis to identify trends and opportunities for improvement in operations.

Requirements:
- Degree in Business Administration, Economics, Engineering, or related fields.
- Prior experience in operations, risk management, and/or customer support, preferably at payment companies or fintechs.
- Advanced Excel skills and familiarity with data

📌 Operations and Risk Coordinator (México)
🏢 Emma of Torre.ai
📍 México