Back to jobs

Deal Desk Analyst

Vonage

People Ops

Full-time

Remote

Work from Home - Mexico

Posted on 5/12/2026

Job Description
Join Vonage and help us innovate cloud communications for businesses worldwide
Vonage is currently looking for a Deal Desk Analyst, based in Mexico who will provide direct support & guidance to the Sales Teams in all commercial aspects of deals with existing and prospective customers, including pricing quotations. The candidate will lead the commercial execution of complex, high-value deals and act as a strategic advisor responsible for bringing together Sales, Marketing, Operations, Product, Finance, and Legal team members to develop and execute Vonage’s pricing strategy.

Your contribution will be essential to win deals, increase Vonage market share and grow the revenue stream.

You will
- Work with the Sales Teams in building price quotes for customers, including our largest and most strategic accounts




- Analyze deal margins and competitive positioning to ensure we are winning deals and market share without sacrificing long-term financial health.
- Actively collaborate with Operations, Finance, Legal, Product and Pricing teams to optimize the on-boarding experience of customers
- Help drive the adoption of CPQ, the Sales self-service quoting tool in SFDC.
- Transform raw deal data into actionable insights, identifying pricing trends and competitive shifts to influence Vonage’s general pricing strategy.
- Streamline and improve business practices, including tools, templates and processes, to increase the efficiency of the Deal Desk team
- Train and advise Sales and any other stakeholders on pricing, quoting, on-boarding process and commercial best practices
- Define and manage projects to deliver further operational efficiencies and deal velocity.

Desired Skills And Experience
- Bachelor’s degree required; Business, Economics, Finance or Accounting undergrad majors preferred
- 5+ years in a Strategic Deal Desk, Sales Operations, or

📌 Deal Desk Analyst (Torreón)
🏢 Voice AI Space
📍 Torreón