Job Overview

We are seeking a reliable, detail-oriented Remote Administrative Assistant to support the daily operations of a growing residential painting company.

This role is idóneo for someone who enjoys customer service, organization, and managing administrative tasks in a fast-paced environment. You will play a key role in keeping operations running smoothly by handling customer communication, scheduling, invoicing, and supporting payroll processes.

If you are proactive, organized, and enjoy supporting a small business team, we’d love to hear from you.

Key ResponsibilitiesAdministrative & Operations Support
- Manage daily administrative tasks and maintain organized records
- Update internal trackers and documentation
- Assist with project coordination and task management
- Prepare reports and operational data as needed
- Provide end-of-day updates on completed tasks and priorities

Customer Service & Scheduling
- Respond to customer inquiries via phone, email, and messaging
- Schedule estimates and service appointments
- Follow up with new leads and existing customers




- Provide basic information about company services
- Coordinate calendars and scheduling logistics
- *(Phone responsibilities may be introduced after training)*

CRM & Data Management
- Maintain and update customer information in CRM systems
- Track job progress, estimates, and communications
- Ensure data accuracy and consistency

Invoicing & Payment Processing
- Create and send invoices
- Track incoming payments and update records
- Assist customers with billing questions
- Maintain organized financial documentation

Process & Team Support
- Follow company SOPs and workflows
- Support process improvements and efficiency
- Communicate regularly with the team on progress and priorities
- Assist with additional administrative tasks as needed

Qualifications
- Experience as a Virtual Assistant, Administrative Assistant, or Customer Support Representative
- Strong written and verbal communication s

📌 Remote Administrative Assistant (México)
🏢 Tele-Help
📍 México