About the Company.
Founded in 1982, Softtek is a integral provider of process-driven IT solutions with 30 offices in North America, Latin America, Europe and Asia. With 15 Global Delivery Centers in the U.S., Mexico, China, Brazil, Argentina, Costa Rica, Spain, Hungary and India. Softtek helps improve and produce predictable outcomes for toptier corporations in over 20 countries. Softtek is the creator and a leader of the nearshore industry. For more information on what we do, who we are, and career opportunities, visit www.softtek.com

Tulip Application Support Engineer.

Requirements.
Must to have experience:
More than 5 years of experience with supporting, configuring, maintaining, and enhancing applications developed on the Tulip platform.
Strong knowledge of Tulip Apps, Tables, Connectors, Workflows, and Machine Monitoring administration.
Experience with Edge Device integration and support within digital manufacturing environments.
Proficiency in SQL for query development, analysis, and optimization.
Experience managing and leveraging PostgreSQL databases.




Knowledge of development and integrations using JavaScript, Node.js, and Node-RED.
Experience developing and consuming REST APIs for integration with enterprise systems and external applications.
Understanding of digital manufacturing processes, traceability, production data collection, and quality management.
Experience in application monitoring, incident analysis and resolution (troubleshooting), and Root Cause Analysis (RCA).
Knowledge of implementation, testing, validation, and deployment practices for technology solutions.
Experience creating and maintaining technical documentation, operational procedures, and knowledge management artifacts.
Knowledge of data security standards, data governance practices, and IT policy compliance.
Familiarity with IT Service Management (ITSM) methodologies and processes, including Incident Management, Problem Management, Change Management, and Knowledge Management.

Respon

📌 Tulip Application Support Engineer (México)
🏢 SOFTTEK
📍 México