13 ago
|
Global Payments
|
Ciudad de México
13 ago
Global Payments
Ciudad de México
Ready to take your career global?
Every day, businesses rely on Integral Payments technology to process transactions, manage operations and deliver seamless experiences. As an Application Support Specialist, you’ll play an important role in keeping critical platforms running smoothly, ensuring stability, performance and reliability across environments that support commerce around the world.
What you’ll own
- Drive application reliability by monitoring production and certification environments, ensuring service level agreements are achieved and business operations remain uninterrupted.
- Own second level application support for critical merchant accounting platforms, delivering timely resolution of issues and minimizing business impact.
- Lead the successful execution of platform releases by partnering with internal teams to deliver stable, high quality outcomes.
- Create operational efficiencies by identifying process improvements and enhancing procedures that strengthen consistency, scalability and performance.
- Influence platform enhancements by contributing insights and recommendations that improve functionality, reliability and user experience.
- Build strong relationships across teams and stakeholders to accelerate issue resolution and ensure seamless delivery of operational services.
- Drive proactive problem solving by evaluating complex challenges, identifying root causes and implementing sustainable solutions.
- Contribute to business continuity through participation in the on call rotation, ensuring critical systems remain available and resilient around the clock.
What you bring
- Bachelor’s degree or equivalent professional experience.
- At least three years of experience within Information Technology, financial technology or the bankcard industry.
- Experience supporting business critical applications within a production environment.
- Strong analytical and problem solving skills, with the ability to evaluate issues and drive effective solutions indepe
📌 Application Support Specialist (Ciudad de México)
🏢 Global Payments
📍 Ciudad de México