**Your Job**
**Our Team**
**You've seen our product. And looked right through it. From high-performance, energy-efficient glass in homes and buildings, to high-value coatings on plastic components for the automotive and commercial truck industries, we make products that improve people's lives.**
**What You Will Do
- Research and resolve all issues with invoices and statement of accounts.
- Document correspondence and update account as needed in system of record.
- Research various systems, repositories, and customer portals to investigate and resolve unpaid invoices.
- Coordinate internal resources to resolve billing issues, customer disputes and total account reconciliations.
- Establish relationships with the business and deductions to assist in managing the portfolio.
- Escalate invoices issues accordingly.
- Support deductions management team to ensure issues/problems are resolved in a timely manner.
- Analyze, research, and resolve all issues related to order holds.
- Work with credit analysis and businesses to set up customers correctly within Credit and Collections system and ERP's.
**Who You Are (Basic Qualifications)**
- Bachelor's degree in business, finance, or related field.
- Experience in B2B Collections.




- Experience with GETPAID.
- Hability to communicate both in English and Portuguese.
**What Will Put You Ahead**
- Must be action oriented and possess excellent time management and organizational skills and manage multiple priorities meeting tight deadlines.
- Ability to analyze large data sets in spreadsheets and utilize Excel analysis tools including pivot tables, v-lookup, and if-then logic.
- Work collaboratively with other departments and functional teams to coordinate effective solutions, communicate effectively across teams, functions, and departments.
**Who We Are**
As a Koch company, Guardian Industries makes products that improve the quality of life. From glass that dramatically reduces energy usage and increases comfort in buildings, to automotive parts that enhance connectivity, we have a relentless focus on making better products and developing better solutions for our customers.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

📌 Collections Analyst (Guadalajara)
🏢 Koch Global Services
📍 Guadalajara