Support Specialist, Match Analysis (Ciudad de México)

Support Specialist, Match Analysis (Ciudad de México)

13 ago
|
Hudl
|
Ciudad de México

13 ago

Hudl

Ciudad de México

At Hudl, we build great teams. We hire the best of the best to ensure you’re working with people you can constantly learn from. You’re trusted to get your work done your way while testing the limits of what’s possible and what’s next. We work hard to provide a culture where everyone feels supported, and our employees feel it—their votes helped us become one of Newsweek's Top 100 Global Most Loved Workplaces.

We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That’s why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights and more.

Ready to join us?

Your Role

We're looking for a Support Specialist to join our Match Analysis team in Latin America. In this role, you'll be the day-to-day point of contact for clients across a range of sports and organizations,



including clubs competing in the CONMEBOL Libertadores, Brazilian Serie A, Argentine Liga Cualificado, and Mexican Liga MX. You'll help them get the most out of our tools, troubleshoot issues when they arise, and make sure any problems are resolved quickly and effectively. A role where understanding the game matters just as much as solving the technical problem.

Location

For this role, we're currently considering candidates based within commuting distance of our WeWork in Col. Juárez, CDMX, as we do expect occasional in-person days with the team despite this being a remote position.

Must-Haves
- Thrive on the front lines. Whether over phone, video, or email, you confidently answer user questions by explaining solutions with clarity and a human touch, ensuring issues are resolved or escalated as needed.
- A problem solver. You’re skilled in troubleshooting software and hardware issues, running diagnostics and providing

📌 Support Specialist, Match Analysis (Ciudad de México)
🏢 Hudl
📍 Ciudad de México

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