Tata Consultancy Services is an IT services, consulting and business, ensuring a level of certainty no other firm can match. TCS offers a consulting-Lead, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Integral Network Delivery Model.
We are hiring:
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**Requirements**_**:_
- 4+ years of experience and knowledge in Troubleshooting software's, printer, projectors and issues over remote and over call support to customers
- 4+ years of experience and knowledge in Troubleshooting laptop, desktop and printer hardware issues
- 4+ years of experience in Executive and site support analyze, troubleshoot and evaluate computer network problems on Wi-Fi devices and network issues
- Must have experience in Ticketing tools and ITSM process
- Fluent English (Spoken/Written)




- Must reside in Guadalajara.
**We offer**:
- Hybrid working model
- Up to $22,500 gross monthly
- Above law and law benefits
- Food Vouchers
- 12 days of vacation
- Life insurance
- Medical Insurance
Tipo de puesto: Tiempo completo
Sueldo: A partir de $19,000.00 al mes
Horario:
- Incluye fines de semana
- Turno de 8 horas
Prestaciones:
- Seguro de gastos médicos
- Seguro de gastos médicos mayores
- Protegido de vida
- Vales de despensa
Puede trasladarse:
- Guadalajara, Jal. (Obligatorio)
Ability to Relocate:
- Guadalajara, Jal.: Relocate before starting work (Obligatorio)
Lugar de trabajo: Empleo presencial

📌 End User Support Analyst (Guadalajara)
🏢 Tata Consultancy Services (Tcs)
📍 Guadalajara