Product Manager – Digital Marketplace Integration & Fulfillment
Location: Mexico City (on site - Reforma office)
Department: Product, Used Car Finance
Reports to: Used Car Senior Director
Language: English (Fluent/Advanced) & Spanish (Native/Fluent)
The Opportunity
At MStar, we are redefining the automotive and lending landscape in Mexico. We are seeking a highly strategic Product Manager to own the end-to-end integration and fulfillment flow for our high-growth Digital Marketplace channel.
You will be the key owner of the integration with strategic auto portals, including Mercado Libre, Ventau, AutoDeal, among others. Your mission is to transform inbound leads referred by these platforms into funded loans through a highly automated, AI-powered customer journey, balancing maximum conversion with robust compliance and risk mitigation.
Key Responsibilities
1. Marketplace Integration & Lead Flow Optimization
Own the product lifecycle for all integrations with digital marketplaces.
Design and optimize the lead referral pipeline, ensuring seamless,
high-quality data transfer from the ad hoc platforms used by partners.
Lead the strategy for API and connectivity, creating scalable capabilities that allow new partners to integrate MStar’s financing engine rapidly
2. AI-Powered Credit Evaluation & Customer Support
Implement AI and automation solutions to review and organize submitted customer information to accurately evaluate credit capacity.
Partner with Risk and Engineering teams to define requirements for credit decisioning technology that enables a quick, compliant loan approval process.
Develop and implement an AI-based customer support solution to guide applicants through the document submission and application fulfillment process.
3. Digital Fulfillment & Ecosystem Compliance
Define the product features for the online dealer affiliation process, ensuring all participating dealers comply with minimum legal and operational requirements before receiving disbursem
📌 Remote Product Manager (México)
🏢 MStar
📍 México