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EDI Lead
Lead the future of global integrations.
We are looking for an EDI Lead to drive the end-to-end operation of our integration landscape, ensuring the reliability, quality, and continuous evolution of critical general transactions.
What you’ll do:
- Lead EDI operations and the integration ecosystem (SAP, OpenText) across multiple business areas: manufacturing, logistics, finance, and more.
- Manage and develop a global team, ensuring SLA compliance, KPI performance, and operational excellence.
- Oversee daily transactions, critical incidents (P1/P2), and escalations with service providers.
- Drive continuous improvement by identifying efficiencies in processes, technology,



and integration models.
- Lead EDI initiatives and projects (analysis, design, implementation, and stabilization).
- Manage relationships with trading partners and ensure compliance with audits (ASN / EDI 856).
- Oversee the annual EDI budget and drive cost optimization.
- Develop dashboards and reports (Power BI) to enable visibility and decision-making.

What we’re looking for:
- Experience leading EDI operations and multi-regional teams.
- Strong knowledge of EDI integration, SAP, and platforms such as OpenText.
- Proven experience in incident management, RCA, and continuous improvement.
- Vendor management experience and strong SLA governance.
- Strong leadership, communication, and stakeholder management skills.

Impact of the role: You will play a key role in ensuring global operational stability, optimizing business processes, and enabling digital transformation through efficient and scal

📌 Process Improvement (México)
🏢 Capgemini
📍 México