**Duties/ Responsibilities**
- **General**_:
User
- and client computer support via the ticket system according defined SLA and company policies, including hands on and remote.
Support with OT related tasks on production sites.
Deployment of approved software and hardware to the end users according to company IT Policies
Involvement in global technical IT projects
Involvement in global technical teams
Shorter business travels can occur.
Minor repair and error searching on office technology products.
**Competence requirements**
Min. 3 year experience from similar role
Friendly and outgoing personality, with a good and healthy attitude towards customer service, and with the ability to multitask is necessary.
Must be self-motivated and able to work independently, with a strong interest in technology.
Education in Information Technology and / or min. 3 year experience within IT user support (PC, server, network)
Strong knowledge, and support experience with Windows based client systems
Experience with support of Android based mobile devices needed.




Basic knowledge in supporting Windows based servers, Microsoft Office products, TCP/IP networks and Active Directory.
Experience in supporting, deploying and servicing PC’s, Printers and other office technology products.
Knowledge/experience with OT and digitalized production methods seen as a benefit.
Experience or knowledge with Mac based systems seen as a benefit
Powershell scripting or other structured programing language knowledge seen as a benefit
Very good English skills, both verbally and written is required.
Work experience from a Global Enterprise seen as a benefit
Driver’s license for car required.
Tipo de puesto: Tiempo completo
Salario: $20,000.00 al mes
Horario:
- Turno de 8 horas
Prestaciones:
- Ayuda o servicio de transporte
- Opción a contrato indefinido
- Confiable de gastos médicos mayores
- Seguro de vida
- Teléfono de la empresa
- Vales de despensa
Lugar de trabajo: Empleo presencial

📌 IT Service Specialist (Tláhuac)
🏢 FLINT MEXICANA
📍 Tláhuac