We are looking for a full-time Implementation Specialist for an accounting firm that works with restaurants in the United States. This person must be tech-savvy, have great customer service, and have experience in Restaurant Management.
Job responsibilities:
- Help with the onboarding process of new clients by helping them get used to the restaurant management platform, Restaurant 365.
- Meeting with clients following the sale of software packages to collect data and other information required to customize software systems.
- Creating a project plan for each client, detailing the tasks that need to be completed for the timely implementation of customized software systems.
- Communicating with clients throughout the software customization process to obtain feedback and approval.
- Educating clients on how to use purchased software systems and customized system features.
- Creating a specialized document for each client, detailing all customizations made.




- Ensuring that the project team is aware of key deliverables and project milestones.
- Providing cost and time estimates to clients who require additional customizations to be done.
Job Qualifications:
- 2 years of experience working in Restaurant Management.
- Outstanding English level both written and Spoken.
- Knowledge of the platform Restaurant 365 is preferred.
- 1 years of experience working as an Implementation Specialist or Account management preferred.
- Bachelor's Degree in administration, Management or related field
What we offer:
- Gross salary of $20,000 MXN
- Monthly home office bonus of $800 MXN a month
- 100% remote position
- Mexican Law Benefits
Tipo de puesto: Jornada completa
Salario: $20,000.00 al mes
Horario:
- Turno de 8 horas
Prestaciones:
- Trabajo desde casa
Lugar de trabajo: Empleo remoto

📌 Restaurant Implementation Specialist - Home Office (México)
🏢 MOSAIC GLOBAL
📍 México