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**Job Title**:
**Remote Vacation Rental / Airbnb Guest Services Coordinator **(100% Work From Home)**
**Location**:Remote from Latin America
**Position Type**:Full-time
**Salary**: $1000 USD / month
**Schedule**:10:00 am to 6:00 pm PDT (Thursday through Monday)
Our client is looking to hire a highly motivated remote worker to be part of a growing vacation rental property management company located in South California, United States. The position is considered full-time at 40 hours a week.
**Responsibilities**:
- Resolve guest inquiries and resolve them in accordance to company standard operating procedures




- Coordinate with vendors to schedule periodic and emergency repairs to the different vacation rental properties
- Manage the turn process for every unit and ensuring every cleaning team is properly assigned
- Help develop processes and systems to improve overall guest experience
- Provide timely reviews of guests on AirBnB and Vrbo platforms
- Blog writing about vacation rentals on company website to increase exposure and visibility to potential guests
**Requirements**:
- **Minimum of 2 years of remote customer service experience with US-based businesses**
- **Experience with the vacation rental industry is required**
- Experience with Microsoft and Google Suite
- Familiarity with Slack, Notion, Field Scheduling and CRM software
- Reliable internet/WiFi and excellent audio quality with mínimal to zero background noise
- Excellent English and Spanish (written and spoken)
- Must have a strong work ethic and track record delivering results
- You must be reliable and show up on time.
**Application Disclaimer: Please Read Before Proceeding

📌 Remote Vacation Rental Guest Services Coordinator (México)
🏢 Hire Latam
📍 México