Company Description
It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at
Intuitive
. As a integral leader in
robotic-assisted surgery
and
minimally invasive care
, our technologies—like the
da Vinci surgical system
and
Ion
—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help
transform the future of healthcare
, you’ll find your purpose here.

Job Description
Primary Function of Position:




The Post Market Surveillance Specialist – Technical Writing provides feedback to customers via Failure Analysis Letters. Feedback includes a summary of failure analysis results, Instruction For Use (IFU) reminders, and recommendations for customer consideration. Failure analysis letters can be written for all Intuitive products and platforms including the daVinci robotic assisted surgery system and Ion robotic assisted bronchoscopy system

Roles And Responsibilities
This position has responsibility and authority for:
- Creation and distribution of failure analysis letters based on completed failure analysis results
- Managing failure analysis letters and backlog using software systems such as SAP and Trackwise
- Work with translation vendors, as required, for letters outside of US
- Provide clarification on failure analysis letter content when requested
- Escalate feedback, comments, or concerns from customers or distributors based on failure

📌 Post Market Surveillance Specialist – Technical Writing (Mexicali)
🏢 Intuitive
📍 Mexicali