**Job Title: Salesforce Field Service Management / SAP Service Cloud Specialist**
**Type of Contract: Dire hire with client, Permanent, Full-Time, Mexican Payroll + benefits above the law**
**Start date: ASAP (Flexible)**
**Location: Monterrey, Actual Leon, Mexico (Onsite)**
**Languages: Spanish and English (Minimum B2 level).**
**Requirements**:
- Bachelor’s Degree in Science or related field.
- 5+ Years of overall work experience in Field Service management Area.
- Desired Certification on Salesforce Administrator and/or Platform Developer modules.
- Experience working on and leading Salesforce Field Service (FSL) Cloud implementation and support projects.
- Technically strong in designing, building Lightning Web Components LWC, APEX classes.
- Experience in business process automation.
- Knowledge on any other FSM products like Click Software, Oracle Field Service Cloud, MS Dynamics FSM etc.is an added advantage.
- Experience identifying and addressing client needs, actively participating in client discussions and meetings, managing engagements including preparing concise, accurate documents.




- Experience working on different project management methodologies (e.g., Waterfall, Agile).
- Strong communication skills in English and Spanish.
**Responsibilities**:
- Owning and leading Salesforce Field Service (FSL) Cloud implementation and support projects.
- Effectively communicate with Executives, Product Owner, Business Analyst, and Development team while owning the delivery of complex items.
- Responsible for implementing required solution(s) to the client, in accordance with agreed Functional design.
- Measure and optimize marketing automation programs with a focus on driving engagement, efficiency, and scalability.
- Recommend and implement testing plans (A/B) to understand drivers of response and value.
- Monitor Risks / Issues and prepare appropriate mitigation plans.
- Ensure best practices are followed and required processes and specifications are documented.
**Job Types**: Full-time, Permanent
Pay: From $1.00 per month
Work Location: In person

📌 Salesforce Field Service Management / SAP Service (Monterrey)
🏢 Fast Dolphin
📍 Monterrey