Eligibility
- Fresher or up to 3 years of experience in a Support Engineer or Technical Support role.
- No degree qualification is required.
- Excellent spoken and written English is mandatory.
- Strong communication and problem-solving skills.
- Basic knowledge of computer systems, operating systems, networking, or software troubleshooting is an advantage.
- Willingness to learn and work in a customer-focused environment.

Key Responsibilities
- Respond to customer inquiries via phone, email, or chat.
- Troubleshoot and resolve customer technical issues.
- Escalate complex issues to the appropriate teams when required.
- Maintain accurate records of customer interactions and issue resolutions.




- Provide timely updates to customers regarding their support requests.
- Ensure a high level of customer satisfaction through professional communication.

Preferred Skills
- Good analytical and troubleshooting abilities.
- Ability to work independently and as part of a team.
- Strong time management and organizational skills.
- Positive attitude and willingness to learn new technologies.

Experience
- Freshers are welcome to apply.
- Candidates with up to 3 years of relevant experience are also encouraged to apply.

📌 Technical Support Engineer (Ciudad de México)
🏢 BULLIT SYSTEMS
📍 Ciudad de México