WHAT MAKES US, US

Join some of the most innovative thinkers in FinTech as we lead the evolution of
financial technology. If you are an innovative, curious, collaborative person
who embraces challenges and wants to grow, learn and pursue outcomes with our
prestigious financial clients, say Hello to SimCorp

At its foundation, SimCorp is guided by our values — caring, customer
success-driven, collaborative, curious, and courageous. Our people-centered
organization focuses on skills development, relationship building, and client
success. We take pride in cultivating an environment where all team members can
grow, feel heard, valued, and empowered.

If you like what we’re saying, keep reading

WHY THIS ROLE IS IMPORTANT TO US

This role is essential to ensuring our clients operate smoothly and efficiently
with the SimCorp Data Management Solution. As a key point of contact, you’ll
help maintain and improve client installations, resolve complex issues, and
support the delivery of high-quality services. Your technical expertise and




committed engagement will substantially elevate client satisfaction, product
reliability, and long-term value. By bridging business needs with technical
solutions, you’ll play a vital role in enhancing client relationships and
facilitating continuous improvement.

WHAT YOU WILL BE RESPONSIBLE FOR

In your daily work, you will collaborate with your team to:

* Be a point of contact for client installation of SimCorp Data Management
Solution.

* Maintain client's installation and identify projects for improvements of
client's installation. Investigate and resolve issues that require product
domain knowledge according to defined SLA.

* Analyze problems and issues which occur in SimCorp Dimension at existing
clients to provide convincing and timely solutions to our clients, receiving
advice and guidance only on more complex issues.

* Resolve client service requests (ad-hoc reports, license renewals,
file-copies...). Co-operate closely with SimCo

📌 Service Delivery Consultant (Ciudad de México)
🏢 Simcorp
📍 Ciudad de México