Demonstrate Uber Freight values and behaviors.
- Values: Customer Success, Do the Right Thing, Innovate with purpose, Stronger Together,
- Behaviors: Thinks ahead, thrives in change, Collaborates, gets it Done
Operations Management
- Manage daily supervision to the execution for Intra Mexico and cross border TM operations
- Meet or Exceed Uber Freight and Customer Targeted Financial Objectives. Customer Relationship
-Consistent and professional communications; effective, prompt, and courteous communications for difficult situations, relaying service failures, etc. Carrier Relationship
-Productive carrier relationship development, cover loads, handling and management of difficult situations, etc. Achieve Internal Department Goals
-Ensure appropriate use of internal high-service, fair and cost competitive services. Financial Procedures and Operating Metrics
-Detention management, research/resolving invoice discrepancies, benchmark rate achievement, automation objectives, expedite decisions and cost, etc.
- Pro-actively identify and communicate issues, propose and implement solutions for continuous improvement in regards to processes, cost, service, and profitability
- Conflict resolution and problem solving.
- Develop and distribute customer reports and internal performance management reports.
- Negotiate and contract rate agreements with carriers, reconcile established rate levels with available purchased transportation providers, seek out new carriers to provide service at competitive rate levels.
- Rate Quotes.
- TMS Updates/Maintenance (including rates, SRG, OCA, FAM, SPT, etc.).
- Monitor and hold team accountable for all key job functions.
- Review, analyze, and understand matters related to P&Ls.;
- Deliver cost savings / cost containment to customer and/or Transplace.
- Retain overall ownership of assigned areas of responsibility.
**Basic Qualifications**
- College degree
- 5 to 10 years of related experience




- Adaptability/Flexibility
- Amicable and Trustworthy
- Analytical
- Sense of Urgency
- Communication Skills
- Cost Conscious
- Objective
**Preferred Qualifications**
- 10+ years of logistics management, customer or supplier side
- Working Knowledge and Utilization of the appropriate transportation management system
- Advanced computer skills including Microsoft Office
- Negotiation skills.
- Advanced Spanish and English written, oral, and presentation communication skills
**About Uber Freight**
**EEOC**
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
**Skills**: Required
- Bilingual English/Spanish
Preferred
- Financial Analysis
- Customer Service
- Continuous Improvement
- Business Strategy
- Business Analysis
- Account Management
**Behaviors**: Preferred
- Team Player: Works well as a member of a group
- Loyal: Shows firm and constant support to a cause
- Leader: Inspires teammates to follow them
- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Enthusiastic: Shows intense and eager enjoyment and interest
- Dedicated: Devoted to a task or purpose with loyalty or integrity
**Motivations**: Preferred
- Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
- Peer Recognition: Inspired to perform well by the praise of coworkers
- Financial: Inspired to perform well by monetary reimbursement
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

📌 Sr. Manager - Operations (Tláhuac)
🏢 Uber Freight
📍 Tláhuac