Company Description
It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a general leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.
We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.
The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.
If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.
Job Description
Primary Function of Position:




The Post Market Surveillance Specialist – Technical Writing provides feedback to customers via Failure Analysis Letters. Feedback includes a summary of failure analysis results, Instruction For Use (IFU) reminders, and recommendations for customer consideration. Failure analysis letters can be written for all Intuitive products and platforms including the daVinci robotic assisted surgery system and Ion robotic assisted bronchoscopy system
Roles and Responsibilities:
This position has responsibility and authority for:
Creation and distribution of failure analysis letters based on completed failure analysis results
Managing failure analysis letters and backlog using software systems such as SAP and Trackwise
Work with translation vendors, as required, for letters outside of US
Provide clarification on failure analysis letter content when requested
Escalate feedback, comments, or concerns from customers or distributors based on failure analysis letters

📌 Post Market Surveillance Specialist – Technical Writing (Mexicali)
🏢 Intuitive
📍 Mexicali