Responsible for the investigation, evaluation, disposition, and settlement of complex claims and moderate exposures. This includes the investigation, determination, and evaluation of coverage, liability and damages, and the setting of proper reserves.

1. Handling claims which may have multiple features identified upon report or likely to arise during the investigation of the claim including collision, comprehensive, physical damage and unrepresented injury claims
2. Identify and triage possible bodily injury exposures
3. Responsible for claims that result from catastrophes including:
· Hail losses
· Hurricane/Wind losses
· Flood losses
4. Responsible for claims that may involve significant/multiple coverage issues including:
· Unlisted driver operating vehicle at time of loss
· Unlisted vehicle being operated at time of loss
· Non-permissive user of vehicle at time of loss
· Other loss to VIN/Policy
· Business Use
· Non-Cooperation
· Loss within 10 days of coverage, change, inception or expiration
· Policy cancellation
5.



Responsible for claims involving all types of auto accidents from single vehicle to complex multi vehicle losses
6. Responsible for rental management and tow storage mitigation
7. Deliver Customer Service according to company expectations
8. Responsible for processing claims involving:
· Complex liability investigations
9. Identifying red flags and referring possible fraud to the SIU team

Requirements
Scholarship: College (Desirable)
Specialized knowledge: Claims
English level: Advanced
Computer knowledge: MS Office applications (Word, Excel, Power Point) Intermediate to advanced
Experience: 1 to 2 years of claims experience in auto liability and physical damage preferred, customer service, negotiation, analytical thinking

Benefits
Paid days off
Competitive weekly salary
Great location (Zona Río, Tijuana)
Benefits by law and more
Private Health Insurance and Preventative Care
Friendly work environment
Savings Fund and voluntary Savings Account
F

📌 Claims Administration Specialist (México)
🏢 Confie TA Admin
📍 México