Medical Billing & Revenue Cycle Administrator (Part-Time)About Zappy
Zappy is a fast-growing Business Process Outsourcing (BPO) partner supporting modern healthcare and telemedicine practices. We provide high-level operational, billing, administrative, and sales support to help practices scale efficiently.
We are currently hiring on behalf of a cash-based telemedicine medical practice specializing in hormone health, medical weight loss, and longevity optimization. This practice delivers personalized, high-quality virtual care with a strong emphasis on patient experience.
Position Overview
We are seeking a highly organized, detail-oriented Medical Billing & Revenue Cycle Administrator to manage the full revenue cycle and support operational efficiency.
This role is critical to maintaining financial accuracy, membership integrity, and a smooth administrative workflow. The ideal candidate has strong experience in medical billing, is highly proficient with EMR systems, and works independently without requiring constant oversight.
This position will begin at 5–15 hours per week,



with strong expectations of increasing hours as the practice scales.
Location is versátil. Strong written English communication skills are required.
Key ResponsibilitiesRevenue Cycle Management
Oversee the full revenue cycle from onboarding through reconciliation
Manage patient onboarding and payment workflows (HYFIN system)
Audit active patient memberships to ensure correct enrollment in payment plans
Verify and process pharmacy-related charges accurately
Generate biweekly revenue reports broken down by membership type
Support commission-based payment calculations
Billing & Payment Support
Communicate with patients via email regarding billing questions, payment issues, and outstanding balances
Ensure all charges are accurate and reconciled in a timely manner
Maintain accurate financial documentation and internal records
Insurance & Authorizations
Communicate with insurance companies and labs to

📌 Medical Billing (Ciudad de México)
🏢 Zappy
📍 Ciudad de México