The M365 Engineer is responsible for the design, administration, optimization, and support of Microsoft 365 services across multi-client environments. This role ensures availability, security, compliance, performance, and seamless user experience across the Microsoft 365 ecosystem—including Exchange Online, SharePoint Online, OneDrive, Teams, Microsoft Endpoint Manager (Intune), Azure Active Directory, and security/compliance workloads.
The engineer collaborates closely with End User Services, Cloud, Security, Infrastructure, and Customer Success teams to maintain a stable and secure M365 environment, drive modernization initiatives, and strengthen identity, device, and collaboration capabilities.
This position requires strong technical expertise, the ability to manage complex enterprise environments, and consistent, high-quality communication with technical and non-technical stakeholders.

POSITION RESPONSIBILITIES
Microsoft 365 Administration
- Manage, configure, and support Microsoft 365 services: Exchange Online, SharePoint Online, Teams, OneDrive, Stream, M365 Groups,



and related workloads.
- Administer Microsoft Entra ID (Azure AD): identities, groups, conditional access, MFA, SC-300 controls.
- Manage licensing assignments, policies, and service-level configurations.

Endpoint & Device Management
- Manage Intune / Microsoft Endpoint Manager: compliance, configuration profiles, app deployments, Autopilot, device security.
- Support hybrid identity, AAD Connect/Cloud Sync, and device lifecycle processes.

Security & Compliance
- Implement and maintain M365 Defender (AV/EDR, anti‑spam/anti‑malware, DLP, Safe Links, Safe Attachments).
- Manage retention labels, retention policies, eDiscovery, insider risk, and compliance center controls.
- Participate in security hardening, least‑privileged access models, and zero‑trust initiatives.

Collaboration & Productivity Platforms
- Support Teams collaboration including Teams policies, telephony, meetings, call routing, a

📌 Performance Engineer (México)
🏢 Pellera Technologies Mexico
📍 México