About The Position

The AR & Collections Lead is accountable for cash collection performance across the NA legal entities. This is an active collections management role – the focus is on driving customer follow-up, past-due reduction and dispute resolution, not on transactional billing/data entry alone.

The Accounts Receivable & Collections Lead is responsible for leading the North America Accounts Receivable and Collections function, driving cash flow optimization, reducing overdue receivables, improving DSO performance, and ensuring effective dispute resolution across all NA legal entities. The role provides operational leadership to the AR team while partnering with Sales, Customer Service, Treasury, Plant Controllers, and Finance leadership to maximize cash collection and working capital performance.

Responsibilities

Lead, supervise and develop a team of four (4) AR & Collections Specialists: portfolio allocation by customer/plant, collection targets, performance reviews, coaching, cross-training and backup coverage.
Own the NA collections strategy: proactive,



systematic follow-up of all open receivables, prioritized by aging and customer risk, with documented collection actions and committed payment dates in the ERP system.
Chair the weekly aging review: action plan per past-due account, root-cause identification (billing errors, disputes, deductions, customer process issues) and escalation to Sales, Plant Controllers and the Finance Director as required.
Drive measurable reduction of past-due AR and improvement of DSO / Net Working Capital; own cash collection targets and the weekly cash receipts forecast feeding the free cash flow forecast.
Lead resolution of customer deductions and disputes (pricing, quantity, quality, warranty, tariff-related), coordinating cross-functionally until credit/debit resolution and cash recovery.
Follow up tariff and other cost-recovery billings to customers through to cash collection.
Manage customer OEM portals (self-billing

📌 Accounts Receivable and Collections Lead (Nuevo Laredo)
🏢 Kongsberg Automotive
📍 Nuevo Laredo