**Responsibilities**:
- Implements the organization's employee relations strategy to minimize the negative impact of individual employee grievances or collective labor disputes.
- Coordinates employee and labor relations programs to ensure compliance with policies and practices.
- Liaises with managers, employees, and their representatives to investigate and resolve grievances and develop strategies to prevent their recurrence to maintain a productive and harmonious workplace.
- Ensures all employer-employee relationships in the organization comply with collective agreements, individual employment contracts, regulations, laws, and the organization's employment policies and standards.
- Analyzes and interpret bargaining trends and issues, as well as standards, regulations, and laws to understand their impact on the organization.
- Represents management in negotiations and dispute resolution with employees, unions, employer bodies, government agencies, labor relations authorities, and other agencies to protect the organization's interests.
- All other duties as assigned.
**Qualifications**:
- 6-10 years of experience
**Education**:
- Bachelors/University degree, Master’s degree preferred




This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Indispensable manejo de inglés Avanzado (speaking, reading, writing)
Capacidad de Análisis.
Experiência en procesos de investigación en materia de Recursos Humanos.
Comunicación asertiva.
Buena comunicación y coordinación de stakeholders.
Experiência en elaboración de reportes y recopilación de información.
Experiência en realización de entrevistas durante procesos de investigación.**Job Family Group**:
Human Resources
- **Job Family**:
Employee Relations
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting

📌 Employee Relations Sr. Manager (Investigations) (Ciudad de México)
🏢 Citi
📍 Ciudad de México