**General**:
Perceived Quality is a customer’s initial response of good or poor quality of a product, a gut feel. The perception of quality is influenced by the vehicle's attributes as well as what is important to the customer. The PQ process begins with benchmarking of competitive vehicles to identify positive and negative attributes that impact the customer’s initial impression. The best Executions, Materials & Designs found within the industry are captured and used as the foundation of the PQ requirements and as the basis for the PQ scoring system. The Perceived Quality (PQ) Team reviews and evaluates the Exterior and Interior digital images along with physical properties at each major milestone of a vehicle program for perceived quality attributes. These attributes are related to workmanship, User Experience, value and style. Based on a structured rating method, which includes the competitive set, assessor compiles and presents a complete assessment report to be shared with Product Team Management to guide decisions early on in the development timeline of current and future model programs.
**More Specific**:
Lead segment-specific programs by working closely with Engineering, Vehicle Line Quality Responsible, Vehicle Integration Responsible, Product Design Office, and the Product Teams to set PQ Targets, provide guidance on achieving the target, and provide PQ status for the program to the Model Responsible and full team
P erforms virtual assessments o n new and modified programs (Using cad system - Teamcenter / NX / VisMockup )
Perform in person assessments as needed (plant or supplier)
Drive issue resolution with escalation process
Create GIMS as required
Assessors support digital and physical assessments




All non-competitive PQ issues are captured into PQAS (Perceived Quality Assessment System)
Attend working level meetings and drive PQ input
Review issues with pr oduct engineering and management teams
Education/Skill Requirement
Bachelor’s Degree in Engineering or equivalent from an ABET accredited university
Possess an interest in cars, trends and technology
The ability to work in a high paced environment with a sense of urgency to deliver outputs in a short period of time
95% Remote, available to support local physical reviews (Max 1-4 times a month)
**Preferred Qualifications**:
5 years+ within the Automotive Industry
**Experience in one of these areas would be a plus**: Manufacturing, Tooling, Design, Release, Program Management
Expertise in planning, prioritizing, and goal setting including the ability to manage multiple projects, determine project urgency, create detailed action plans, and organize schedules, people and tasks
Outstanding teamwork, interpersonal and communications skills with the ability to build solid working relationships internally and externally
Must be a high-energy, hands-on individual with strength of convictions - a self-confident leader who, in part due to his/her personal presence, style and demeanor, effectively sells ideas and solutions to others
Knowledge of Teamcenter and NX/ VisMockup
Our benefits reflects the FCA commitment to helping you reach your personal and professional goals. In addition to an environment that promotes career development, we offer benefits for a healthy lifestyle and a rewarding future, designed to take care of you and your family, in various stages of life.
As a general company, our employee packages will vary by country, customary norms and the legal entity into which you are hired.

📌 Perceived Quality Assessor (Toluca de Lerdo)
🏢 FCA
📍 Toluca de Lerdo