EtQ Reliance Consultant @ Remote, Mexico

We are seeking a consultant to provide versátil functional and technical support for EtQ Reliance across multiple initiatives. This role will support ongoing enhancement work, issue resolution, stakeholder requests, and data-related activities as business needs evolve. The ideal candidate is detail-oriented, comfortable working in a dynamic environment, and able to contribute across both project delivery and day-to-day support.
Key responsibilities
- Provide general support for EtQ Reliance, including troubleshooting defects, resolving user issues, and supporting enhancement requests
- Contribute to multiple concurrent projects with changing priorities and open-ended scope
- Partner with business and technical stakeholders to understand needs, clarify requirements, and help deliver practical solutions
- Support data migration activities, including data cleansing, validation, reconciliation, and issue resolution
- Translate business requirements into system updates, configuration changes, or support recommendations




- Document design decisions, support procedures, and Computer System Validation (CSV) deliverables, including test execution and change control activities
- Execute queries and perform data analysis for troubleshooting, reporting, and validation purposes
- Maintain support records and communicate status, actions, and risks to appropriate stakeholders
- Collaborate effectively with blended teams that may include employees, suppliers, partners, and onshore or offshore consultants
- Share knowledge with team members and help improve overall support effectiveness

Preferred qualifications
- Bachelor’s degree and relevant experience in information technology, application support, systems administration, or software development; equivalent consulting experience will also be considered
- Experience supporting enterprise applications in a regulated or process-driven environment
- Strong analytical and problem-solving skill

📌 Digital Consultant (México)
🏢 Maitsys
📍 México