Viamericas is a #1 ranked and licensed money transmitter offering international
money transfer, bill payment, check processing and a variety of other services
at thousands of agent locations across the United States, and 287,885 locations
in 95 countries. At Viamericas, our ultimate objective is to help immigrants
succeed and improve their lives by providing the highest quality financial
services. We are always seeking TOP TALENT – experienced individuals who
embrace our core values of respect, innovation, integrity and impact.

Position Summary:

The Business Solutions Representative Representative is responsible for
developing and servicing a portfolio of clients (Agents), for our South Asia
Markets, through telephone visits, generating a commercial relationship, which
allows negotiations to increase shipping volume and profitability for
Viamericas.

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Duties and Responsabilities
* Deliver excellent customer service and provide effective solutions through
both inbound and outbound calls.
* Conduct and document regular telephone outreach across the assigned
territory.




* Monitor pricing and report on trends or discrepancies.
* Follow up with inactive agencies.
* Develop and implement business plans to support regional goals.
* Identify and prospect new business opportunities within the assigned
territory.
* Prepare and submit reports on competitor activity.
* Provide support and assistance to sales field staff as needed.
* Oversee the full onboarding and installation process for new agencies.
* Support, and develop new agents to ensure operational readiness.
* Maintain and increase transaction volume within the assigned territory.
* Ensure sustained and growing profitability of transactions in the territory.
* Grow and manage the portfolio of assigned agencies.
* Track, follow up, and resolve issues reported by agents and field staff.
* Maintain full availability to respond to operational and business needs.
* Collaborate effectively in a team environment to achie

📌 Business Solution Representative-Rest of World (Tijuana)
🏢 Viamericas
📍 Tijuana