Tata Consultancy Services is an IT services, consulting and business, ensuring a level of certainty no other firm can match. TCS offers a consulting-Lead, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery Model.
We are hiring: Tech Support Agent
Send Your Resume in English!
**Requirements**_**:_
- 4+ years of experience and knowledge in Troubleshooting software's, printer, projectors and issues over remote and over call support to customers
- 4+ years of experience and knowledge in Troubleshooting laptop, desktop and printer hardware issues
- 4+ years of experience in Executive and site support analyze, troubleshoot and evaluate computer network problems on Wi-Fi devices and network issues
- Must have experience in Ticketing tools and ITSM process




- Fluent English (Spoken/Written)
- Must reside in Guadalajara (This is an onsite working model)
**We offer**:
- On site working model.
- Above law and law benefits
- Food Vouchers
- 12 days of vacation
- Life insurance
- Medical Insurance
Tipo de puesto: Tiempo completo
Sueldo: A partir de $22,500.00 al mes
Ventajas:
- Seguro de gastos médicos mayores
- Seguro de vida
- Vales de despensa
Tipo de jornada:
- Fines de semana
- Incluye fines de semana
- Rotativo
- Turno de 8 horas
Experiência:
- Atención al cliente: 1 año (Deseable)
Lugar de trabajo: Empleo presencial

📌 Tech Support Agent (Guadalajara)
🏢 Tata Consultancy Services (Tcs)
📍 Guadalajara