We are seeking an experienced **Senior Observability DevOps Engineer** to join our dynamic team.
RESPONSIBILITIES
- Manage AWS infrastructure using Terraform and CloudFormation, including tasks like EKS version upgrades, blue/green deployments, and scaling
- Set up, tune, and modernize various observability services including Cortex/Mimir, Loki, Tempo, OpenTelemetry, Grafana, and Alertmanager
- Automate operations programmatically using Python or Golang and Gitlab CI, plus develop custom self-service solutions based on AWS Service Catalog
- Build Docker images for multiple architectures including arm64 and amd64
- Troubleshoot issues related to microservices in Kubernetes, AWS connectivity, service performance, Lambda functions, and Kafka
- Participate in hypercare events and on-call shifts
**REQUIREMENTS**:
- Proficiency in version control using Git, GitHub, and GitLab alongside CI/CD pipelines
- Strong experience with Infrastructure as Code (IaC) tools like Terraform and CloudFormation for automation
- Expertise in Grafana, including logs, traces, and metrics alongside familiar usage with Tempo, Mimir (Prometheus), Loki, Datadog, and NewRelic
- Competency in AWS cloud services including S3, IAM, tagging, load balancers, Lambda, and EKS (Kubernetes)
- Skills in programming with Python
- Background in ITIL processes covering knowledge, incident, and problem management




- Qualifications in observability concepts and strategies for signal ingestion and billing reduction
NICE TO HAVE
- Familiarity with Cortex and Tempo
- Understanding of Promtail/FluentBit and Elasticsearch
- Flexibility to use Kafka and Golang when needed
WE OFFER
- Career plan and real growth opportunities
- Unlimited access to LinkedIn learning solutions
- International Mobility Plan within 25 countries
- Constant training, mentoring, online corporate courses, eLearning and more
- English classes with a certified teacher
- Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
- Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
- Adaptable work schedule and dress code
- Collaborate in a multicultural environment and share best practices from around the globe
- Hired directly by EPAM & 100% under payroll
- Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
- Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
- 13 % employee savings fund, capped to the law limit
- Grocery coupons
- 30 days December bonus
- Employee Stock Purchase Plan
- 12 vacations days plus 4 floating days
- Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
- Monthly non-taxable amount for the electricity and internet bills

📌 Senior Observability DevOps Engineer (México)
🏢 Epam Systems
📍 México