Would you like to bring your energy to the Arteche Group?
We are a technology-driven company at the forefront of the electrical industry, pioneering innovation within a culture built on closeness, trust, perseverance, and commitment — the values that define us.
Our purpose is to ensure universal access to clean, efficient, and high-quality energy.
We are looking for an experienced Order to Cash (O2C) Lead to oversee the end-to-end O2C process, from quotation management and contract administration to invoicing, collections, and customer support.
This role will lead a team of approximately 35 professionals across Quotation, Contracts, and Customer Support functions, ensuring operational excellence, customer satisfaction, and strong financial performance.
Key Responsibilities
- Lead, coach, and develop a team of 35 employees
- Oversee quotation review, costing, and preparation of commercial proposals
- Manage contract execution and customer commitments throughout the contract lifecycle
- Ensure accurate order processing, credit control, invoicing, and accounts receivable management
- Drive customer support, claims resolution, and continuous process improvements
- Partner with cross-functional teams to achieve operational and financial objectives
Requirements
- Proven experience leading large operational teams
- Strong background in Order-to-Cash, Customer Operations, Contracts, Shared Services, or similar functions
- Experience in project-based or made-to-order environments is preferred (e.g., engineering, energy, construction, industrial solutions, custom manufacturing)
- Advanced English proficiency (written and verbal) is required.
- Strong leadership, stakeholder management, and people development skills
What We're Looking For
Industry experience is a plus, but outstanding leadership capabilities are essential . The idóneo candidate is a strong people manager who can inspire, develop, and lead a large team of highly skilled professionals.
If you want to be part
📌 Order To Cash Lead (México)
🏢 HAYS
📍 México