Meet the Team
We are Cisco's Failure Analysis & Prevention team, which plays a critical role in ensuring high Customer/Product quality. The Technology and Quality organization is responsible for delivering customer-focused quality, reliability solutions and infrastructure for Cisco products. It is committed to driving a competitive advantage for Cisco by ensuring innovation and excellence in manufacturing technology, test, and component engineering, NPI, and closed-loop quality management.
Your role would be to help the team to unlock the full power of digitization. As we are subject to a constant change deploying processes, policies and technologies to help us to be successful, and we need skilled individuals like you to join to our journey.
You will belong to a Regional Supply Chain Operations team(s) accountable of guiding and leading our manufacturing partners to meet our customers’ expectations as well as helping Cisco to create, implement and adopt new processes, platforms and technologies that enables better customer experience.
We are looking for authentic,



self-motivated and passionate candidates willing to enroll to a best-in-class team. Analytical in thinking, curious about how things are working and practical approach. preference. A candidate that actively seeks opportunities for improvement, increase efficiency by digitizing, simplifying and automating our processes and tools.
The Technical Operations Manager the primary technical interface to the Manufacturing Partner site and is accountable for driving both Operational Excellence (Delivery, Quality, and Cost) and Factory Excellence (capability, efficiency, security and sustainability). This position leads a team of Engineers in one or several of the following fields: Fault Isolation, Test/Software Development, Electrical, Mechanical and Manufacturing, to drive product quality in the factory. Position requires strong knowledge on Failure Analysis, Test infrastructure, PCBA manufacturing operations, and

📌 Technical Operations Manager (México)
🏢 Cisco
📍 México