Work Schedule

Other

Environmental Conditions

Office

Job Description

Join us as a Phone Recruiter - And play a crucial role in identifying and
engaging potential participants for clinical trials, coordinating recruitment
efforts, ensuring compliance with protocols, and supporting the overall
efficiency of the study process.

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a
positive impact on a general scale. Join our colleagues in bringing our Mission
to life - enabling our customers to make the world healthier, cleaner and safer.
We provide our teams with the resources needed to achieve individual career
goals while taking science a step beyond through research, development and
delivery of life-changing therapies. With clinical trials conducted in 100+
countries and ongoing development of novel frameworks for clinical research
through our PPD clinical research portfolio, our work spans laboratory, digital
and decentralized clinical trial services. Your determination to deliver quality




and accuracy will improve health outcomes that people and communities depend on
– now and in the future.

What You’ll Do:
• Ensure calls are answered at the earliest opportunity with the highest degree
of customer service and professionalism.
• Conduct demographic and medical history phone interviews with volunteers using
prepared questionnaires.
• Accurately records and reviews demographic information and medical history for
all volunteers, maintaining confidentiality.
• Schedule volunteers for further screening and/or consent appointments if they
meet criteria.
• Perform administrative duties, i.e. copying, filing, completing spreadsheets.

Education and Experience:
• High school diploma or equivalent and relevant formal academic / vocational
qualification
• Technical positions may require a certificate.
• Previous experience including direct customer service that provides the
knowledge, skills, and abilities to perform the job (comparable to 6 months to

📌 Phone Recruiter (Ciudad de México)
🏢 Thermo Fisher Scientific
📍 Ciudad de México