13 ago
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WeTravel
|
Ciudad de México
13 ago
WeTravel
Ciudad de México
Hi ? I’m Carla, based in Chile ??, and I’m the Manager of Account Management at WeTravel. We help travel businesses grow by empowering them to make the most of our platform and create exceptional experiences for their travelers.
If you’re passionate about helping businesses thrive, excited by the challenges of working in a fast-paced SaaS environment, and love the idea of contributing to a product that supports travel entrepreneurs—then we’d love to meet you.
As an Account Manager, you’ll be a key part of that mission: helping our amazing community of travel organizers get the most out of WeTravel while feeling truly supported every step of the way. If you’re curious, proactive, and genuinely enjoy seeing others succeed, I’d love to hear from you.
How We Work
Our Account Management team sits at the heart of the customer journey. As an Account Manager, you’ll work closely with clients—ensuring they’re fully supported, informed, and maximizing the value of our platform. You’ll collaborate with Sales, Customer Support,
and even Product to share customer feedback and shape the future of our offering.
Our clients range from solo operators to growing travel companies, so adaptability and communication are key. A big part of your day-to-day will include answering questions, resolving issues, and identifying opportunities to upsell and cross-sell additional features. If you love building trust and solving problems, this is a great fit.
Why You Should or Shouldn’t Apply
You should apply if you:
Are fluent in English and Spanish, both written and verbal (bonus points for other languages—list them on your resume)
Have excellent communication skills—both written and verbal
Have strong interpersonal and customer service instincts
Enjoy helping businesses thrive through hands-on support and strategic advice
Have 2+ years of experience in B2B account management or customer success
Are a natural multitasker who can manage multiple clients and needs at once
Are solutions-oriented an
📌 Account Manager (Ciudad de México)
🏢 WeTravel
📍 Ciudad de México