Req ID 87454 | Mexico City, Guadalajara, Mexico, ZF Services, S.A. de C.V.

JOB DESCRIPTION

About the Team

The Product Training team within IAM North America enables customers, partners,
and internal teams to successfully use ZF products through high-impact learning
experiences. The team works cross-functionally with Product Management, Sales,
Marketing, and Operations to ensure training content reflects the latest product
innovations. By combining technical expertise with industry insight, the team
supports customer satisfaction, product adoption, and brand excellence across
the region.

What you can look forward to as Technical Trainer:

* Deliver product training through instructor-led sessions, webinars, videos,
and e-learning formats.
* Develop, update, and maintain technical training curricula aligned with
product releases.
* Provide expert-level product knowledge to internal teams, customers, and
partners.
* Support customers and USC locations across North America with structured
training programs.
* Participate in cross-functional projects to identify training needs and




innovative delivery methods.
* Deliver electric vehicle and advanced technology training in line with
industry standards.
* Support warranty-related product training and customer resolution activities.
* Represent ZF at ASE and other relevant industry events.

Your Profile as Product Trainer:

* Bachelor’s degree or equivalent combination of education and experience.
* 5–7 years of experience in technical product training.
* Strong background in automotive technology; EV or HV/Hybrid experience
preferred.
* Excellent presentation, communication, and training development skills.
* Proficiency in Microsoft Office and digital learning tools.
* Ability to manage multiple training projects and stakeholders effectively.
* Strong customer orientation with the ability to explain complex topics
clearly.
* Willingness to travel.

Why you should choose ZF in Mexico City?

* Work with a integral technolo

📌 Technical Trainer (Ciudad de México)
🏢 Zf Group
📍 Ciudad de México