What Drives Success

Under direct supervision, this role is expected to function at a high level with respect to volume and efficiency of timely processing of customer quotations, orders, and resolution of customer disputes with limited supervision.
- Effectively manages and prioritizes daily workload to ensure job bid dates, emergency replacements and the product replacement needs of our internal and external customers are met.
- Must be timely and efficient in managing all projects to assure delivery deadlines are met.
- This includes managing the production period, for delivery changes for a stated project / job.
- Participates in process improvement group initiatives.
- Is an active team member with assigned team account responsibilities.
- Perform individual and team duties as assigned or as the situation dictates.
- Establish and maintain good customer relations by providing timely and accurate service and follow up to internal and external customers.
- Effectively disseminate and process quotations and order management, utilizing CRM and SAP.



Interpret and execute customer projects / expectations (i.e. Schools / MRs / National Accounts).
- Handles special assignments and miscellaneous projects, as assigned by management staff.
- Embraces an environment that facilitates team collaboration and sharing of information and knowledge.
- Timely execution of all related Performance Management activities.
- Embrace, communicate, and work towards the achievement of departmental strategic / key initiatives in a fast-paced changing work environment.

What We Are Looking For

Requires a bachelor's degree. Requires at least 2 years related experience.

Proficient with Microsoft Office and CRM software. Working knowledge of SAP a plus. Excellent customer service skills. Effective at written and verbal communication, including effective listening skills. Ability to handle difficult or emotional customer situations. Strong problem solving and time management skills. Ability t

📌 NA Sales Quote Specialist (Saltillo)
🏢 Lennox International
📍 Saltillo