Description
The Business Systems Analyst ll will play a key role in managing business-critical pricing, sales, and partner enablement platforms within Resideo’s global Smart Home Technologies organization. This role involves overseeing day‑to‑day operations of the PROS Pricing platform, managing cross-functional technology initiatives, and serving as a bridge between business stakeholders, technical teams, and external partners. The ideal candidate brings strong functional expertise across systems such as Salesforce (SFDC), SAP, Impartner, and SAP Callidus, combined with excellent analytical, coordination, and testing skills.
In addition, there will be opportunities to learn and grow skills in the P&S; Data Hub Snowflake ecosystem and be able to provide valuable end user support in conjunction with the general team and third party support organization.

JOB DUTIES:
- Provide technical and functional support, configuration, and custom development for core commercial and customer data platforms, including Salesforce (SFDC), PROS Pricing, SAP Callidus, Cypher,



and the Snowflake ecosystem. This includes implementing platform customizations, workflows, business rules, data models, and UI enhancements to meet evolving business requirements.
- Analyze, design, develop, and support system behavior, data flows, and integrations, including REST APIs and middleware components, to troubleshoot issues, enhance functionality, and ensure reliable, scalable, and secure end-to-end business processes across integrated systems.
- Partner with IT teams, vendors, and business users to coordinate incident resolution, enhancements, and system improvements.
- Perform functional analysis for system changes; create and execute test scripts, smoke tests, and support User Acceptance Testing (UAT).
- Validate solutions against business requirements to ensure high-quality deployments.
- Act as a bridge between technical and business teams, providing clear communication, training, and subject matte

📌 Business Systems Analyst II (San Luis Potosí)
🏢 Resideo
📍 San Luis Potosí