Retail Client Service Analyst

Let’s be unstoppable together

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is adaptable and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Learn more at www.circana.com.

What will you be doing?

The Client Service Analyst is a multi-faceted role responsible for service excellence and maintaining a deep understanding of customer requirements. The Analyst demonstrates a strong desire to help clients succeed,



ensures delivery of all client commitments, removes internal barriers to delivery, monitors and measures client satisfaction, provides clear communication, and consults on new projects.

The role is client facing - building rapport with key client contacts, engaging in client business priorities, flawless delivery of ad-hoc and ongoing reporting. Daily responsibilities include ongoing database maintenance, problem solving with various stakeholders on data and technology questions, data analysis, data investigation, report creation, visual storytelling, and delivering client training to drive Unify+ adoption. When issues are identified, the candidate seeks out a root cause, identifies the source of quality issues, and recommends continuous improvement options.

The candidate must be comfortable with technology and build a deep understanding of Unify solution capabilities to meet the needs of the client org

📌 Retail Client Service Sr. Analyst (Ciudad de México)
🏢 Circana Careers
📍 Ciudad de México