**About IntouchCX**
**About the Job**
We are currently hiring full-time and part-time Inbound Customer Service Representatives to work in our hybrid Customer Service and Sales campaign in Guadalajara! This is a campaign with calls 100% in Spanish and you just need written and readed English to work.
We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance, and positivity will set you up for success!
**Benefits of Working as a Customer Service Representative**:
- Adaptable schedules! We make sure you have time to balance life and work
- Competitive salary - **Part time up to $8500 MXN / Full time up to $11,900 MXN**:
- Campaign specific benefits
- Industry-leading benefits from day 1 - Legal benefits, food vouchers and savings fund
- Amazing career growth opportunities
- Paid in-person training
**Working as a Customer Service Representative, You Will**:
- Communicate a variety of information to the customer.
- Be an active listener and help resolve customer inquiries.




- Improve the customer’s service by selling upgrades and add-ons.
- Provide a meaningful and positive experience with every customer interaction.
- Learn and retain a thorough working knowledge of all existing and new products and services.
**Working as a Customer Service Representative, You Have**:
- Advanced English (80% spoken)
- Intermediate computer skills
- The ability to be consistently ready to work and on time as scheduled.
- **The understanding that your training will be on-site and then you will be working on an hybrid schedule**
**Availability**:Full time and Part time (some shifts may depend on availability).
**Job Types**: Full-time, Part-time, Permanent
Pay: Up to $11,900.00 per month
Expected hours: No more than 48 per week
Work Location: Hybrid remote in 45608, Parque Industrial Tecnológico, Jal.
Expected Start Date: 06/02/2025

📌 Semi Bilingual Customer Service Agent in Guadalajara (Parque Industrial Tecnológico Innovación)
🏢 Intouchcx
📍 Parque Industrial Tecnológico Innovación