For this position, we offer up to **$ 26,000 MXN**monthly after taxes.
**Start date**: February 24th, 2025
**Last day to apply**:February 13th, 2025
- _**ON-SITE OPPORTUNITY**_
**Our Benefits**
- Full paid during training
- Fully reported wages to IMSS and Infonavit
- Weekly Payment
**About Axos Bank**
Since we first opened for business on July 4, 2000, Axos Bank has been leading the way in digital banking. Today we’re a technology-driven financial services company that provides innovative banking products and services to customers nationwide.
Axos Bank empowers consumers and businesses to easily manage their financial lives. Through a blend of human insight and digital expertise, we help our customers plan, bank, borrow, and invest in a way that’s both convenient and customized.
**About the role**
**Key Responsibilities**:
- Act as an advocate for each customer and ensure a successful resolution for every contact received.
- Respond to and escalate technical issues or questions.
- Meet personal and team goals related to quality assurance and customer satisfaction.
- Follow proper procedures to investigate customer requests, and accurately log the reason for contact.
- Offer alternate products or services offered at the bank to promote loyalty and improve each customer’s experience.




**What are we looking for?**
- 6 months of experience in Call Center role
- Retail banking or technical campaign (desirable)
- Fully Bilingual (English/Spanish)
- Schedule availability - Monday to Friday
**Functional Skills**:
- Excellent level of communication skills (both written and verbal)
- Ability to prioritize and multi-task.
- Experience working in a fast-paced environment and ability to manage contacts with a varying degree of complexity and difficulty.
- Excellent problem-solving ability.
- Ability to handle sensitive information securely.
- Knowledge and expertise within the banking or finance industry. (desirable)
- Strong empathy skills
Tipo de puesto: Jornada completa
Sueldo: Hasta $6,000.00 a la semana
Beneficios:
- Horarios flexibles
- Seguro de vida
Pago complementario:
- Bono de asistencia
- Bono de puntualidad
Tipo de jornada:
- Turno de 8 horas
Pregunta(s) de postulación:
- What is your level of English both written and spoken?
- Where do you live? This job requires you to be in Tijuana or Rosarito.
Lugar de trabajo: Empleo presencial
Fecha límite para postularse: 14/02/2025
Fecha de inicio prevista: 24/02/2025

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