Job Description:
- Diageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. With over 200 brands in 180 countries and a integral network of entrepreneurial individuals, our teams blend a diverse range of experience, knowledge and skills. We connect customers and consumers to our iconic products and build innovative experiences that bring people together to celebrate life.
- Key Account Manager
- Functional Responsibilities- Develop and implement long-term strategic plans to establish and nurture strong, mutually beneficial relationships with Wholesale and/or Modern Trade customers, positioning Diageo as the preferred supplier and trusted strategic partner.- Own end-to-end client accountability, bringing to bear the Diageo Way of Elite Selling and ensuring seamless service and alignment with customer objectives.- Analyze market trends and generate actionable insights to optimize Marketing and Commercial strategies for Wholesale and/or Modern Trade customers.- Lead the development, implementation, and performance tracking of Joint Business Plans (JBPs), while identifying new growth opportunities to expand category presence and increase market penetration in TBA.- Provide outstanding account management by leading all aspects of budget adherence, ensuring alignment with trade strategy, maintaining compliance with CARM, optimizing stock levels and product assortment, ensuring efficient distribution, facilitating timely cash collection, and supporting execution in both POS and eCommerce channels.- Champion the development of functional and leadership proficiencies within the Key Account Management (KAM) team, ensuring high performance and continuous growth.- Handle the in-month sales forecasting process (S&OE;), with weekly Sell In and Sell Out updates.
- Leadership Responsibilities- People Management:



Direct management of a Key Account Executive, ensuring team performance and development.- Cross-Functional Collaboration: Coordinate teams across Finance, Supply, Marketing, and Customer Marketing to develop and implement Joint Business Plans (JBPs), identifying key growth opportunities to drive market penetration.- Strategic Partnerships: Build strong and balanced customer relationships, positioning Diageo as the supplier of choice through a comprehensive, value approach.
- Experience Required & Qualifications- 4 years of experience in account management, including at least 2 years handling large/complex accounts- Communication skills, ability to negotiate internally and externally- Strong analytical, strategic planning, and negotiation skills- Financial competence and experience in P&L; management- Studies in business or correlated areas
- Flexibility
- This is key to success in our business and many of our staff work flexibly in many different ways. Please talk to us about what flexibility means to you and don’t let anything stop you from applying.
Diversity statement
- Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.
- We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the outstanding contribution each person brings.
Worker Type:
Regular
Primary Location:
Guadalajara
Additional Locations:
Job Posting Start Date:

📌 Kam Guadalajara
🏢 Diageo
📍 Guadalajara