Our Client is one of the United States' largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C;). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.

Job Summary

The Internal Trainer is responsible for the delivery of established learning solutions to enhance competencies and effectiveness of Service Operations audiences including supervisory and professional level learners. This position will leverage technical expertise to deliver effective training, and will plan and executes training and educational programs, including gathering and preparing all materials. The Internal Trainer will contribute to analyzing, designing, developing, delivering and evaluating learning and performance improvement solutions to close performance gaps.



This role will also be responsible for business results generated through learning and performance improvement solutions and tools.

Essential Job Functions

Facilitates Learning Solutions: Deliver instruction and facilitate learning for all learning audiences by employing various learning delivery techniques and/or technologies. Influences positive behavior change in learners that drives business results by creating a positive environment for learning. Responsible for the oversight of trainees for the duration of training sessions. Provides feedback to trainees and their Supervisors. Partnership with Stakeholders. Partners with the business by participating in business activities such as team meetings, huddles, town halls to identify learning opportunities and improve results. Supports the execution of the business strategy through learning solutions. Participates with Service Ops Leadership and University pe

📌 FBS Trainer (Aguascalientes)
🏢 Capgemini
📍 Aguascalientes