**Job description**
If you love and are passionate about supporting people, consider a career with our team. You will work with colleagues in a first-class culture that provides a family atmosphere.
PMG’s **Administrative Assistant** serves as a adaptable team member with a diverse skillset and operating experience. The career path of the Assistant entails rotating between functional roles to deepen their knowledge and understanding of mortgage concepts and loan program guidelines.
**Company Information**:
Panorama Mortgage Group Mission is To Be The Industry Leading Mortgage Platform.
We empower mortgage professionals and brands through our strategic focus and determination in having the industry's lowest cost to manufacture a loan.
**Responsibilities**:
- **Administrative Support**: Provide comprehensive administrative support across multiple departments, ensuring smooth daily operations.
- **Data Entry and Analysis**: Accurately input and analyze loan-level data in various software systems, ensuring compliance with company, program and regulatory standards.
- **Communication Liaison**: Serve as a point of contact between departments, clients, and third-party vendors, facilitating effective communication and resolving issues promptly.
- **Compliance Monitoring**: Assist in monitoring adherence to internal and external compliance guidelines,



escalating any issues to the appropriate team members.
- **Customer Service**: Provide exceptional customer service to clients, peers, and company partners, answering inquiries, and addressing concerns throughout the loan manufacturing process.
- **Training and Development**: Participate in cross-training opportunities to develop a comprehensive understanding of various roles within the loan manufacturing process.
- **Problem-Solving**: Identify and resolve operational challenges that arise during the loan manufacturing process, working collaboratively with team members to find effective solutions.
**Requirements**:
- Minimum of a High School diploma or equivalent
- Proficient in English
- Customer Service background.
- Sound judgment and decision-making skills.
- Ability to work under pressure and with mínimal supervision.
- Excellent communications skills.
- Prolonged use of computers, telephone, and other standard office equipment which includes reading, writing, listening or speaking
**We offer**
- Competitive salary
- Career path
- Monday to Friday schedule
- US and MX Holidays!
- 30 days of Christmas Bonus
- 100 % of vacation premium
- 26 % Savings fund (13% employee and 13% Company)
- Minor Medical Expenses
- Internal courses
Pay: From $22,000.00 per month
Work Location: In person

📌 Bilingual Administrative Assistant - Loa (Juan Manuel Vallarta)
🏢 Panorama Mortgage Groupde CV
📍 Juan Manuel Vallarta